Boutique hotels and resorts in the Caribbean
Virtual tours that sell your Caribbean hotel
Let guests step into the suite before they book, and let planners measure your venue from home. Captured with Matterport Pro3 LiDAR by a team based in Miami and Punta Cana.
- 1,000+ properties captured since 2018
- Bases in Miami and Punta Cana
- English and Spanish
- Powered by Matterport
The challenge
Three things static photos can't solve
Every room starts to look the same
Photos show the room, but don't always show why one suite, villa or ocean-view room deserves a higher rate.
Planners can't experience the venue
Wedding and event planners need to understand a venue before committing to a site visit. For a Caribbean property, that can mean flights and days of coordination before any decision.
Booking sites take a cut
Each booking through an online travel agency typically incurs a 15 to 25 percent commission, depending on the platform and the agreement.
Source: Which?, 2020
The opportunity
A market worth showing well
- 34.2M
international overnight visitor arrivals to the Caribbean in 2024, 6.9% above 2019
Caribbean Tourism Organization
- 8.5M
air arrivals to the Dominican Republic in 2024, 59% through Punta Cana
Ministry of Tourism, Dominican Republic
- 18%
of US couples had a destination wedding in 2024
The Knot Real Weddings Study
- $41,000
average cost of an international destination wedding
The Knot
The evidence
What a virtual tour changes
- 2×
People viewing a hotel or restaurant listing with a virtual tour were twice as likely to show interest in booking.
Google-commissioned research, 2015
- +12%
more bookings for a vacation rental company after adding Matterport tours, with listings browsed three times longer.
Matterport case study, Vacasa (vacation rentals)
Each figure stands on its own source. We never combine them into one estimate.
How it works
Capture, publish, convert
- 01 · Capture
Every suite, venue and amenity, scanned in 3D
Matterport Pro3 LiDAR, planned around check-out, check-in and your events.
- 02 · Publish
Wherever guests and planners look
On your website with ready-to-use embed code, as a QR code for brochures and signage, on your listings, and the areas you choose on Google Maps and Street View.
- 03 · Convert
From a look around to a booking
Tags inside the tour link each suite to your booking page, and planners measure the venue themselves.
Your tour on Google Maps
For hotels and other commercial properties, we publish the areas you choose on Google Maps and Street View. Guests can step inside before they book. Usually live within 48 hours.
Weddings, conferences and events (MICE)
Measure the venue from home
Your ceremony lawn, ballroom and meeting rooms, at true scale. Planners check the table plan, the stage and every access route in the browser, before anyone books a flight.
- Measure any space, wall to wall
- Share one link with the couple, the planner and the vendors
- Fewer site visits, faster decisions
Suites and villas
Show why the suite is worth more
Guests walk out onto the balcony and see the view for themselves. A tag inside the tour takes them straight to your own booking page, so more of those bookings come to you directly.
- Booking tags in the tour
- A navigation menu by area
- Embed code for your website
Example tour: step inside and click the tag on the bed.
Powered by Matterport
On a computer? Scan to open the example tour on your phone, just as guests would from a brochure.
Matterport tags
Every tag is a sales point
Tags are small round icons placed in the tour. Guests click one and see what is on offer at that spot, with a link to book or buy.
Sell more than rooms: every service, inside or outside the hotel, one click away in the tour.
For your finance team
What booking-site commissions cost you
Commissions paid in a year
$268,275
on $1,788,500 of room revenue booked through booking sites
Moving one in ten of those bookings to your own website avoids about $26,828 a year in commission.
An estimate, not a quote. Online travel agencies typically charge 15 to 25 percent per booking (Which?, 2020); your agreement may differ. Direct bookings have their own costs too (website, booking engine, marketing), but no commission on the reservation.
Ways to start
Start with the spaces that sell
Events & Lifestyle
Lobby, restaurants and bars, pool or beach, and the main event space.
For weddings, conferences and local diners
- Recommended
Premium Experience
The public spaces, plus your main room and suite types, with booking tags and a navigation menu.
For higher rates and more direct bookings
Complete Digital Twin
The whole property, plus technical files (E57 point cloud and 3D model) for your architects and maintenance team.
For marketing and long-term property management
Every proposal is tailored to your property. We start from an estimate based on the areas you choose, and confirm it once we know the real floor area.
Planned around your guests
Our team, your schedule
We capture area by area, around check-out, check-in and your events, so daily business is never interrupted. Our team travels from Miami or from our base in Punta Cana, whichever is closer.
Travel is arranged in advance and set out in your proposal.
Our base in Punta Cana, Dominican Republic
Powered by Matterport
Our work
Step inside properties we have captured
Questions
Questions from hotel teams
Do you travel to our island?
Yes. Our team travels from Miami or from our base in Punta Cana, whichever is closer, to hotels and resorts across the Caribbean. Travel is arranged in advance and set out in your proposal.
Will the capture disturb our guests?
No. We capture area by area, around check-out, check-in and your events, so daily business is never interrupted.
Can the tour link to our booking engine?
Yes. A tag in the tour can link to your booking page, so guests book the room they have just walked through.
What else can the tags show?
Anything useful at that spot: the restaurant menu and prices, meeting-room details and your technical partners, your event and catering partners, and extras such as spa treatments or excursions.
Can you publish our hotel on Google Street View?
Yes. We publish the areas you choose on Google Maps and Street View. After submission, Google usually reviews and publishes them within 48 hours.